"Create Organization" button disabled on self-hosted LangSmith

Last updated: September 3, 2026

Symptom

On self-hosted LangSmith, the "Create Organization" button or menu option is grayed out, even for a user with the Organization Admin role. This is expected behavior controlled by a configuration flag.

Cause

Self-hosted LangSmith ships a Helm chart setting, config.userOrgCreationDisabled, which defaults to true. Per its documentation: "Prevent organization creation by users. This includes admins." When this is true, the Create Organization control is disabled for every user regardless of org role. Org Admins are not exempt.

A related setting, config.personalOrgsDisabled, also defaults to true. It controls whether a personal organization is auto-created for a user on login. It's easy to confuse with the org-creation flag, but it's a separate control.

Once organization creation is enabled (userOrgCreationDisabled: false), who can actually create a new organization depends on the deployment's auth type:

  • Basic auth: no user, including admins, can create additional organizations.

  • SSO/OAuth: any authenticated user can create an organization, and becomes the Admin of the organization they create.

Resolution

Check whether config.userOrgCreationDisabled is set (or defaulted) to true in your deployment's values.yaml. If organization creation should be allowed, set it to false and redeploy:

config:
  userOrgCreationDisabled: false

After disabling it, remember that actual ability to create an org still depends on auth type: under basic auth, no user (including admins) can create additional organizations; under SSO, any authenticated user can create one and becomes its admin.

References